SUPPORT SCHEDULE

INDIA PRODUCTION  SUPPORT

COMMON PROBLEMS 

DOWNLOADS
                                                                          

 

 

SUPPORT SCHEDULE

 

We provide 24- hour online support from Monday to Friday except on holidays.

Please contact our helpdesk and we will try to solve your problem as soon as possible.   You can CONTACT us via phone, email, or fax.

 




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INDIA PRODUCTION  SUPPORT

a) Email at jobs@mckiol.com 

b) Contact at Yahoo messenger ID: mckiol@yahoo.com

c) Send a text message (cell phone, Yahoo Messenger, etc.) at 919811202990.

d) Call +91-9811202990

                                                                                                                                                                                                                           
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COMMON PROBLEMS

  Toll free number not accessible. 

Please try the number after 15 minutes or use the Backup Toll Free Number and code.

Download Backup Number usage instructions.

  FTP not accessible

Please recheck the site after some time or EMAIL us and we will issue you a backup FTP or send you the reports. 


  Transcriptions not received 

Please check the Holidays page for Production Schedule. If it’s not a Holiday please Email us and we  

will update you on the production status.

  Unable to install FTP software

Download FTP Installation Instructions and follow the steps.

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DOWNLOADS

 

       FTP Installation Instructions
    
       Toll Free User Menu

       Backup User menu 


 

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Send mail to webmaster@mckiol.com with questions or comments about this web site.


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